Q: Why has mystery shopping become so popular in virtually EVERY industry?

A: Because it allows the retailer the ability to gauge the experience in both quality of the product and
the performance of the employee who is presenting the product.

This is a facet of The Mind Agency that Dan Rocco considers so important, he conducts these personally. It is so
important to YOUR business, it CANNOT be delegated out to anyone else! This is the life blood of everything your
company represents and make no mistake about this, Dan takes this VERY seriously....

You choose your "authorized" network of dealers very carefully. They MUST present your product knowledgeably,
courteously and professionally. The display must be presented in a atmosphere of little distraction in easily accessible
parts of the store.

So much of the experience of owning your timepiece, is tied to the treatment your customer receives when they
purchase it. Would you have this experience be something less than the timepiece you created for them? We think not.

Dan has owned some extraordinary timepieces. Purchased at some of the finest jewelers, he has come to know
what this "experience" is supposed to be.

You could hire any mystery shopping agency. But why would entrust this to a company who does not possess the knowledge
to effect a "total" overview of the timepiece sales experience? Fine timepieces are the speciality of The Mind Agency, and
we take pride in it being so...

At your request, Dan will provide a detailed report of the facets that your authorized dealers will be graded upon, which
can be mailed or transmitted by way of attachment to an email to you in total confidentially.

Email Dan HERE or call 773.715.4238 for further information.